Q: What triggers a contextual nudge in LaunchPad?
A: A nudge appears when the system detects that a user is stalling—such as leaving a tour incomplete, abandoning a mid-flow process, or spending extra time on a tutorial.
Q: Which dynamic links are provided in a contextual nudge?
A: The nudge includes dynamic links to a Support Article, a Tutorial Video, a Kickoff/Implementation Call link, and a Chat with Support AI.
Q: How does automatic nudge suppression operate?
A: Once any user in a sub-account successfully completes an action, all nudges related to that action are automatically suppressed for everyone in that sub-account.
Q: Do I need to manually enable these nudges?
A: No manual configuration is required; the feature is automatically activated across all plans.
Q: Are contextual nudges available for both Agency and Subaccount LaunchPad actions?
A: Yes, the feature is accessible to both Agency and Subaccount users, ensuring a consistent onboarding experience across different account types.